Delivery and Shipping Policy

At Christmas Jackets UK, we aim to deliver your order safely and on time. By placing an order on our website, you agree to this policy.

Shipping Destinations

We ship across the UK and to selected international destinations.

Processing and Delivery Time

Orders are processed within 1 to 3 business days. Standard delivery takes 7 to 10 business days, while customised items may need up to 15 business days. A tracking number is emailed once your order is dispatched.

Shipping Costs

Free shipping applies to all orders, with no minimum spend.

Customs and Duties

International orders may incur customs duties or taxes, which are the buyer’s responsibility.

We Do Not Ship To

P.O. box addresses, military (APO/FPO) addresses, or sanctioned countries.

Customer Responsibility

Please provide a complete and accurate address and contact details. We are not responsible for delays or failed deliveries caused by incorrect information. Addresses cannot be changed after dispatch.

Delays, Loss or Damage

If your parcel is delayed, lost, or damaged, please contact us immediately.

Changes

We may update this policy at any time without prior notice.